Insights
Most businesses rely on some amount of manual work. There is nothing inherently wrong with spreadsheets, email, shared drives, or employees moving information between systems. They are flexible, inexpensive, and often the easiest way to get a process working without investing in new software. Problems start when those workarounds gradually become the process itself. A […]
Custom software often outlives the people who originally built it. Developers change jobs, freelancers move on, agencies shift focus, and internal teams change. The application is still there, though. Customers may use it every day, employees depend on it, and years of business data and logic may live inside it. Losing the original developer can […]
Eventually, most custom software starts to show its age. The application may still work, but changes take longer than they used to. The framework is several versions behind, parts of the interface feel dated, or an important integration was built around an API that has since changed. Deployments may make everyone nervous, and if the […]
